Contact

Last Updated: August 2026

General Inquiries & Support

Legal & Privacy Requests

For privacy requests (access, correction, deletion, export), GDPR/UK GDPR inquiries, legal notices, or compliance questions:

Email: hello@arcintelligence.online

Please include "Privacy Request," "Legal," or "GDPR" in the subject line so we can route your inquiry appropriately.

Account Deletion

Preferred path in the ARC iOS app: Profile > Settings > Delete Account.

You may also email hello@arcintelligence.online with the subject line "Account Deletion Request." Include the email address associated with your ARC Intelligence account.

Deleting your ARC account does not automatically cancel Apple App Store subscriptions. Cancel or manage those in Settings > Apple ID > Subscriptions (or the App Store) on your Apple device.

Billing & Refunds

For billing questions or refund requests related to web (Stripe) subscriptions, email hello@arcintelligence.online.

For iOS App Store subscription or refund issues, contact Apple directly at reportaproblem.apple.com.

TestFlight or sandbox purchases are not production billing and should not be treated as live App Store charges.

Safety & Content Reports

To report inappropriate content, safety concerns, or community rule violations, use in-app report/block controls where available, or email hello@arcintelligence.online with the subject line "Safety Report." Include details about the content or behavior in question. ARC Intelligence is not an emergency service — if you are in immediate danger, contact local emergency services.

Response Time

We aim to respond to all inquiries within a reasonable timeframe. Privacy and legal requests will be acknowledged promptly and processed in accordance with applicable law.